Job Description

The Role

Assess client storage needs and recommend appropriate size and storage solutions. o Handle inquiries from calls, chats, emails, and walk-in customers. o Ensure monthly KPIs are met and maximize company revenue by successfully closing storage rental deals. o Manage existing customer accounts and follow up on payment deadlines. o Make sure to promptly follow up on leads and maintain a strong conversion rate. o Stay up-to-date with industry trends and best practices. o Create quotation, invoices, and contract for customers

Requirements

Excellent customer service skills with a focus on client satisfaction. o Excellent verbal and written communication skills. o Strong organizational and time-management skills. o Strong analytical and problem-solving abilities. o Ability to estimate sizes and dimensions. o High level of integrity and professionalism. o Willingness to work with flexible days off, including weekends and holidays, if necessary. o Team player and pleasant personality. All shortlisted candidates will go through a trial for 1 week which will be paid



About the company

Excelsior is a bespoke HR and recruitment consultancy, specialising in the Security, Facilities Management, Education and Automotive sectors. Excelsior provides a high quality, reliable and affordable solution to companies in these sectors. Exciting opportunities and market insights will be regularly posted on this page. If you are a talented individual looking for a change, then our highly experienced Consultants are ready to match you with an exciting new career opportunity.