Customer Service Representative

Abu Dhabi, AZ, AE, United Arab Emirates

Job Description

Company Description



Property Shop Investment (PSI) established in 2007, is the largest private real estate company in Abu Dhabi. PSI offers a wide range of real estate services, including property brokerage, development & consultancy, marketing, investment advisory, and property & facility management. The company aims to deliver a hassle-free real estate experience and has received several prestigious awards for its outstanding performance.



We are seeking highly motivated Listing Agent to join our growing real estate brokerage in Abu Dhabi. The Listing Agent will oversee and manage property listings, ensuring their accuracy, visibility, and timely updates across multiple platforms. This role requires a strong understanding of the local real estate market, excellent organizational skills, and the ability to work collaboratively with sales teams, agents, and clients.

Key Responsibilities:

Property Listing Management:



Coordinate and manage all property listings from initial acquisition through to closing, ensuring that each listing is complete, accurate, and current. Ensure that all properties are correctly listed across multiple online platforms, including the company website, real estate portals, and social media channels.

Client Communication & Liaison:



Act as the primary point of contact for sellers, working with them to ensure their listings are properly marketed. Provide regular updates to property owners on listing activity, including viewings, inquiries, and feedback. Assist in handling any special requirements for high-profile clients or luxury properties.

Team Coordination & Support:



Work closely with the sales team and other internal departments to ensure a seamless process from listing through to sale. Assist agents with listing presentations and help them manage their property portfolios effectively.

Administrative and Reporting Duties:



Maintain accurate records of all listed properties, including documents, contracts, and client correspondence.

Technology and Tools Utilization:



Use property management software and CRM systems to streamline and track listing processes. Stay up to date on the latest real estate technologies and trends to enhance the visibility of listings.

Qualification & Experience



Minimum 1-2 years of experience in a similar listing management or real estate administrative role. Experience in Abu Dhabi or the UAE real estate market is a plus.

Skills:



Strong organizational and time-management skills. Excellent written and verbal communication skills in English (Arabic is a plus). Attention to detail and a high level of accuracy. Proficiency in Microsoft Office and real estate CRM systems (e.g., Property Finder, Bayut, etc.).

Education:



Bachelor's degree in business, Real Estate, or a related field. Relevant certifications in real estate are a plus.

Personal Traits:



Customer-centric with a focus on delivering exceptional service. Ability to work independently and as part of a team. A proactive, solutions-oriented approach to problem-solving.

What We Offer:



Competitive salary and incentives. Opportunity to work in a dynamic and fast-paced real estate market. Ongoing training and professional development programs. A supportive and collaborative work environment with opportunities for career growth.

How to Apply:



If you are a dedicated professional with a passion for real estate and are looking for a new challenge, we would love to hear from you! Please submit your resume and a cover letter outlining your experience and qualifications to omar.khaled@psinv.net

Job Type: Full-time

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Job Detail

  • Job Id
    JD1871147
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Abu Dhabi, AZ, AE, United Arab Emirates
  • Education
    Not mentioned