Customer Service (only Female + Arabic)
Dubai, DU, AE, United Arab Emirates
Job Description
Job Summary:
We are seeking a customer-focused and detail-oriented
Customer Service Representative
to join our team. The ideal candidate must beArabic-speaking, fluent in English
, and able to communicate effectively withblue-collar workers
as well as management-level staff.Key Responsibilities:
Handle inbound and outbound calls, emails, and messages from customers. Maintain accurate customer records and update internal systems. Resolve customer inquiries and issues promptly, ensuring follow-up and customer satisfaction. Coordinate with internal departments such as sales, operations, and logistics to address customer concerns. Adhere to company policies, procedures, and service standards at all times.
Requirements:
fluency in English
(both verbal and written). Strong communication skills with the ability to deal professionally withblue-collar employees
. Proficiency in customer service software, CRM systems, and Microsoft Office. Ability to multitask, prioritize tasks, and remain calm under pressure. Strong problem-solving abilities and excellent interpersonal skills. Previous experience in customer service or administrative support is an advantage.Job Type: Full-time
Pay: AED4,000.00 - AED4,500.00 per month
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Job Detail
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Job IdJD2170614
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, DU, AE, United Arab Emirates
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EducationNot mentioned