Customer Service Manager
Dubai, United Arab Emirates
Job Description
We are Hiring for a Customer Service Manager / Head of Contact Centre.
Minimum of 5-7 years managerial experience in the UAE (preferably in a E-commerce, Call Centre, Customer Service).
Some of the major responsibilities will be
Salary: AED 15,000 \xe2\x80\x93 20,000/Month +Other Benefits.
Minimum of 5-7 years managerial experience in the UAE (preferably in a E-commerce, Call Centre, Customer Service).
Some of the major responsibilities will be
- Ensure the highest levels of collaboration between all teams responsible for Service Delivery (Production, Distribution, Finance Sales and Customer Service agents),
- Continuously upgrade the Customer Service / Account Management Process and use of CRM. Where possible utilize technology to automate processes,
- Monitor E-commerce developments and contribute towards strategies that ensure that organization remains an innovative technology driven organization,
Salary: AED 15,000 \xe2\x80\x93 20,000/Month +Other Benefits.
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Job Detail
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Job IdJD1531064
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:15000 - 20000 per month
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned