Customer Service Manager

Abu Dhabi, United Arab Emirates

Job Description

Job Title:
Job Code :
Location: Abu Dhabi
Education: Bachelor's degree
Industry: Facilities management
Language: Excellent English is a must
JOB DESCRIPTION:

  • Leading, Mentoring, and supervising the customer service team.
  • Handling escalated customer inquiries, complaints, and complex issues.
  • Monitoring and assessing customer service interactions for quality and compliance
  • Developing and implementing strategies to enhance customer satisfaction
  • Analysing customer feedback to identify area for improvement

Skills Required

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Job Detail

  • Job Id
    JD2036534
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    DH 5,000-6,000 per month
  • Employment Status
    Permanent
  • Job Location
    Abu Dhabi, United Arab Emirates
  • Education
    Not mentioned