Customer Service Executive Uae National Only
Fujairah, United Arab Emirates
Job Description
- Greet all the customers
- Reach the given target on a daily basis
- Provides outstanding customer service by placing the interests of the customers first and aiming to exceed customer expectations
- Promotes and maintains positive relations with all loyal clients and new customer
- To be able to report to branch as per given schedule
- To be able to work in a timely manner
- Complies with all department and company policies and procedures
- Contributes to the fulfillment of department and company objectives and goals
- Performs as a team member in allocating and coordinating the workflow
- Handles workload and customer queries with patience and empathy and does not let the work pressure reflect on the way when dealing with the clients
- Maintains proper records of all transactions, cancellations, and issues computer-generated receipts to the customers
- Maintains an awareness of all promotions and advertisements
- Maintains a clean and orderly checkout of the counter
- Answers customer\xe2\x80\x99s questions and provides information on procedures or policies
- Maintains good relationship with all customers
- Trains and mentor new employees
- Strictly follow the Anti-Money Laundering procedures as per company rules and regulations
- Responsible for protecting the privacy of their customers by not discussing financial matters outside, they are required to only release account information to authorized individuals
- Reporting to the Assistant Branch Manager
- Ensures zero tardiness and absences
- Ensure the cleanliness of the counter
- Make sure to give 100% commitment in all sales promotion.
- The candidate should be a graduate with an associate degree or plus two.
- A college diploma is plus, computer literate is a must
- Fujairah: Reliably commute or planning to relocate before starting work (Required)
- High school or equivalent (Required)
- customer service: 1 year (Required)
- English and Arabic (Preferred)
- Day Shift (Required)
- Night Shift (Required)
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Job Detail
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Job IdJD1488143
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationFujairah, United Arab Emirates
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EducationNot mentioned