This is a full-time role for a Customer Service Specialist/Operations, located on-site in Dubai, United Arab Emirates. The Customer Service Specialist/Operations will be responsible for addressing customer inquiries, resolving issues, ensuring customer satisfaction, and maintaining excellent phone etiquette. Day-to-day tasks will include offering support to customers, managing their experiences, and ensuring the highest level of customer service. Additionally, the role involves coordinating with other departments to ensure smooth operations and efficient service delivery.
Qualifications
Strong Customer Support and Customer Service skills
Proficiency in ensuring Customer Satisfaction and Customer Experience
Excellent Phone Etiquette
Outstanding communication and interpersonal skills
Ability to work effectively in a fast-paced, on-site environment
Fluency in English; additional language proficiency is a plus
Previous experience in a customer service or operations role is preferred
Job Type: Full-time
Pay: AED3,000.00 - AED4,000.00 per month
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