Customer Service Executive

United Arab Emirates, United Arab Emirates

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Identify and assess customers needs to achieve satisfaction.
Provide accurate, valid and complete information by using the right methods/tools.
Adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desired results.
Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.
Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
Understand client requirements to identify and resolve any shortcomings or flaws in a product.

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