Job Description

The Role

We are seeking a dynamic and motivated Customer Service Executive who is a UAE National to join our vibrant team in Dubai. This role offers an exciting opportunity to be the face of our company, delivering exceptional service and support to our valued customers while fostering strong relationships and enhancing customer satisfaction. Responsibilities: - Serve as the primary point of contact for customer inquiries, providing timely and accurate information. - Handle customer complaints and resolve issues with professionalism and empathy. - Collaborate with internal teams to ensure seamless service delivery and customer satisfaction. - Maintain detailed and organized records of customer interactions and transactions. - Identify opportunities to enhance the customer experience and suggest improvements. - Educate customers about products and services to meet their needs effectively. - Adhere to company policies and UAE regulations with a focus on service excellence.



Requirements

Must be a UAE National with an excellent command of English; - Previous experience in customer service or a related field within the service industry is preferred. - Exceptional communication and interpersonal skills with a friendly and approachable demeanor. - Ability to handle challenging situations with patience and professionalism.

About the company

V Rekrut is equipped with specialized recruitment consultants, offering sustained value addition to candidates as well as clients. Our excellent customer service and flexible payment option make us the most preferred talent partner. Our experience and knowledge of UAE and GCC markets helps us follow a funnel that is well-framed. Our recruitment specialists look at short-term and long-term cost savings for your organization. From the time we receive an order requisite till onboarding, our recruitment funnel is transparent and works in a streamlined manner.