Qate Marine Services LLC is seeking a dedicated and proactive
Customer Service Executive
to join our dynamic team. The ideal candidate will be responsible for delivering outstanding service to our customers, handling inquiries, processing orders, and ensuring customer satisfaction at all times.
Key Responsibilities:
Respond to customer inquiries via phone, email, and in person in a professional and timely manner
Process sales orders and coordinate with internal departments to ensure timely delivery
Resolve customer complaints effectively and escalate issues when necessary
Maintain accurate records of customer interactions and transactions
Support the sales team with quotations and follow-ups
Provide product/service information to customers
Build and maintain strong customer relationships
Requirements:
Previous experience in customer service or a related field preferred
Strong communication and interpersonal skills
Ability to multitask and manage time effectively
Proficiency in MS Office (Excel, Word, Outlook)
Problem-solving attitude with attention to detail
Fluency in English (additional languages are a plus)
Benefits:
Competitive salary package
Career development opportunities
Supportive and professional work environment
Job Type: Full-time
Pay: AED1,500.00 - AED2,500.00 per month
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