Customer Service Executive

Dubai, DU, AE, United Arab Emirates

Job Description

We are looking for a

Customer Service Executive

to support our

Sales

and

Technical

teams by ensuring smooth aftersales operations, assisting customers, and maintaining excellent communication with clients.

Responsibilities:



Support the

Sales team

in aftersales activities and follow-ups. Coordinate with the

Technical team

to ensure timely resolution of customer issues. Assist customers to ensure smooth and effective completion of services. Provide

excellent customer service

and maintain professional communication. Record customer interactions and follow up on pending matters. Assist in reporting and documentation related to customer service activities.

Requirements:



Previous experience in

Customer Service

or aftersales support (preferred). Strong

communication skills

in English (additional languages are a plus). Ability to coordinate effectively between sales, technical teams, and customers. Problem-solving skills and a

customer-focused mindset

. Basic computer skills (MS Office, email, CRM systems).

What We Offer:



Competitive salary. Supportive work environment. Opportunities for career growth. Training and development in customer service and aftersales processes.
Job Types: Full-time, Permanent

Pay: AED2,500.00 - AED3,000.00 per month

Experience:

* Customer Service: 3 years (Preferred)

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Job Detail

  • Job Id
    JD2170754
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, DU, AE, United Arab Emirates
  • Education
    Not mentioned