Job Description

This is a full-time on-site role for a

Customer Service Executive

at Belle Homes Real Estate in Dubai. The role involves managing client interactions, providing exceptional customer support, and handling day-to-day administrative and coordination tasks to ensure client satisfaction.

Responsibilities

Greet and assist clients, visitors, and guests in a professional and friendly manner. Handle customer inquiries and requests through phone, email, and in-person interactions. Maintain accurate customer records, feedback, and service requests in the CRM system. Coordinate with internal departments (sales, operations, and admin) to address client needs effectively. Support sales and leasing teams by following up with clients and providing timely updates. Perform administrative duties including document management, MIS reports, and data entry. Make outbound calls to prospective and existing clients to enhance engagement and support business objectives. Customer service and sales passionate people are welcomed.

Qualifications

Strong interpersonal and client relationship management skills. Excellent communication and customer service abilities. Proficiency in Microsoft Office, Excel, and Google Workspace. Strong problem-solving and multitasking skills with keen attention to detail. Analytical mindset and ability to handle client issues effectively. Prior experience in real estate or customer service is an advantage. Bachelor's degree is required.
Job Type: Full-time

Pay: AED2,000.00 - AED3,000.00 per month

Education:

Bachelor's (Required)
Experience:

* customer service: 1 year (Preferred)