Immediate hiring, ONLY applications in PDF CV with IMAGE will be considered.
Job Responsibilities:
Listening to customer's concerns and handling complaints and returns
Answer incoming calls and emails in an efficient manner
Provide accurate answers and solutions to customer queries
Follow-up with callers on complaint and/or question resolution status
Reviewing customer accounts while resolving issues
Great communication and email drafting abilities
Good problem-solving and decision-making capabilities
Basic computer skills, including data entry and Microsoft suite
Effective time management, prioritization, and multitasking skills
Should be a team player and be efficient in handling daily work duties
Follow company communication procedures, policies, and guidelines at all times
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