Customer Service Executive

Dubai, DU, AE, United Arab Emirates

Job Description

Job Summary:



We are seeking a dynamic and results-driven Sales Executive to join our tourism company. The ideal candidate will be responsible for promoting and selling travel packages, building strong customer relationships, and generating leads. You will play a key role in expanding our customer base, creating customized travel itineraries, and providing excellent customer service from inquiry to booking.

Roles and Responsibilities:



? Promote and sell inbound and outbound travel packages to individual and corporate

clients.

? Handle client inquiries via phone, email, and in-person, providing detailed information

and travel options.

? Develop customized travel itineraries based on client preferences, budget, and travel

history.

? Follow up with leads and convert inquiries into confirmed bookings.

? Maintain a database of clients and prospects using CRM software.

? Meet monthly and quarterly sales targets set by the management.

? Stay updated with travel trends, destinations, visa requirements, and industry news.

? Participate in marketing campaigns, events, and travel fairs to promote company services.

? Handle complaints and resolve issues promptly to ensure customer satisfaction.

? Maintain regular communication with repeat clients and build long-term relationships.

Experience & Skills Required:



? Minimum 1 years of proven experience in sales within the tourism or travel industry.

? Strong knowledge of travel destinations, tour operations, and travel documentation (visa,

insurance, etc.).

? Excellent communication and interpersonal skills.

? Strong negotiation and closing skills.

? Proficiency in MS Office and CRM tools.

? Ability to multitask and handle pressure in a fast-paced environment.

? Fluency in English is a must

Education:



Bachelor's degree in Tourism, Hospitality, Business Administration, or related field preferred.

Job Type: Full-time

Pay: From AED2,500.00 per month

Language:

* Tagalog (Required)

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Job Detail

  • Job Id
    JD1897350
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    26475.0 33524.0 USD
  • Employment Status
    Permanent
  • Job Location
    Dubai, DU, AE, United Arab Emirates
  • Education
    Not mentioned