Job Description

Customer Service Executive - Azizi Developments - Dubai, UAE
Position Overview
The Customer Service Executive role at Azizi Developments in Dubai focuses on delivering professional front-line support to clients, ensuring high service standards across all customer touchpoints within the real estate sector.
Job Details
Country: UAE
City: Dubai
Industry: Real Estate
Function: Customer Support
Salary: 6000-8000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Act as the first point of contact for walk-in customers, phone calls, emails, and digital inquiries, ensuring a welcoming and professional experience
• Handle customer queries, service requests, and complaints efficiently while maintaining service quality standards
• Provide accurate information regarding Azizi Developments projects, services, policies, and procedures
• Coordinate with internal teams including sales, leasing, handover, and facilities to resolve customer concerns in a timely manner
• Record customer interactions, complaints, and resolutions accurately within CRM systems
• Follow up with customers to confirm satisfaction and ensure proper closure of all requests
• Adhere to company service protocols, SLAs, and customer experience guidelines
• Build strong customer relationships through clear communication, empathy, and professionalism
• Support front desk and reception operations when required
• Contribute to service improvement initiatives through feedback and reporting

Ideal Profile

• Proven experience in front-end customer service or customer care, preferably within real estate or a service-driven environment
• Strong verbal and written communication skills
• Customer-focused mindset with effective problem-solving and conflict resolution abilities
• Ability to manage high-volume customer interactions and perform well under pressure
• Proficiency in MS Office applications and customer relationship management systems
• Professional appearance, positive attitude, and alignment with company values

Why Join Us

• Opportunity to work with a leading real estate developer in Dubai
• Stable full-time role within a structured and professional environment
• Exposure to large-scale residential and commercial real estate projects
• Career growth opportunities within customer service and real estate operations

About the Company
Azizi Developments is a prominent real estate developer based in Dubai, recognized for delivering high-quality residential and mixed-use projects across prime locations in the UAE. The company is committed to customer satisfaction, operational excellence, and building long-term value through innovative property development and professional service standards.
Job Title Customer Service Executive - Azizi Developments - Dubai, UAE
Customer Service Executive - Azizi Developments - Dubai, UAE
Position Overview
The Customer Service Executive role at Azizi Developments in Dubai focuses on delivering professional front-line support to clients, ensuring high service standards across all customer touchpoints within the real estate sector.
Job Details
Country: UAE
City: Dubai
Industry: Real Estate
Function: Customer Support
Salary: 6000-8000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Act as the first point of contact for walk-in customers, phone calls, emails, and digital inquiries, ensuring a welcoming and professional experience
• Handle customer queries, service requests, and complaints efficiently while maintaining service quality standards
• Provide accurate information regarding Azizi Developments projects, services, policies, and procedures
• Coordinate with internal teams including sales, leasing, handover, and facilities to resolve customer concerns in a timely manner
• Record customer interactions, complaints, and resolutions accurately within CRM systems
• Follow up with customers to confirm satisfaction and ensure proper closure of all requests
• Adhere to company service protocols, SLAs, and customer experience guidelines
• Build strong customer relationships through clear communication, empathy, and professionalism
• Support front desk and reception operations when required
• Contribute to service improvement initiatives through feedback and reporting

Ideal Profile

• Proven experience in front-end customer service or customer care, preferably within real estate or a service-driven environment
• Strong verbal and written communication skills
• Customer-focused mindset with effective problem-solving and conflict resolution abilities
• Ability to manage high-volume customer interactions and perform well under pressure
• Proficiency in MS Office applications and customer relationship management systems
• Professional appearance, positive attitude, and alignment with company values

Why Join Us

• Opportunity to work with a leading real estate developer in Dubai
• Stable full-time role within a structured and professional environment
• Exposure to large-scale residential and commercial real estate projects
• Career growth opportunities within customer service and real estate operations

About the Company
Azizi Developments is a prominent real estate developer based in Dubai, recognized for delivering high-quality residential and mixed-use projects across prime locations in the UAE. The company is committed to customer satisfaction, operational excellence, and building long-term value through innovative property development and professional service standards.
Post Details
Job Start Date
Salary from 6000.00
Salary to 8000.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required