Customer Service
Doha, DAW, QA, Qatar
Job Description
We are looking for
Customer Service Associate
for a well-establishedlocal brand
. The ideal candidate must have strong experience in customer service and befluent in Arabic
in order to communicate effectively with customers and the team.Key Responsibilities
Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support.
Requirements
Fluency in Arabic
(spoken and written) is mandatory. Female candidates only With previous experience in customer service Can join immediately Ability to stay calm when customers are stressed or upset. Comfortable using computers. Experience working with customer support.Job Type: Full-time
Pay: From QAR5,000.00 per month
Experience:
* management : 1 year (Required)
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Job Detail
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Job IdJD2128841
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDoha, DAW, QA, Qatar
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EducationNot mentioned