Customer Service & Data Review Representative

Dubai, DU, AE, United Arab Emirates

Job Description

Job Overview:

We are looking for a proactive and customer-focused Chat Customer Service Representative to join our team in Dubai. In this role, you will handle customer inquiries through live chat, ensuring a fast, friendly, and helpful experience for every customer.

Key Responsibilities:

Respond to customer inquiries via chat in a timely and professional manner

Resolve product or service issues by clarifying the customer's complaint and determining the cause

Provide accurate, valid, and complete information by using the right methods and tools

Keep records of customer interactions and transactions

Follow communication procedures, guidelines, and policies

Collaborate with other departments to resolve complex issues transaction processing.

Qualifications & Skills:

Previous experience in customer service or similar role is preferred

Excellent written communication skills in English

Strong problem-solving abilities and attention to detail

Ability to multitask and work in a fast-paced environment

Basic computer and typing skills

Must be based in Dubai or willing to work on-site

Benefits:

Competitive salary

Friendly and supportive team environment

Growth and learning opportunities

If you are a proactive communicator with a passion for helping others and delivering excellent customer service through chat, we'd love to hear from you!

Job Type: Full-time

Pay: AED3,000.00 - AED3,500.00 per month

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Job Detail

  • Job Id
    JD2170537
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, DU, AE, United Arab Emirates
  • Education
    Not mentioned