Job Description

Customer Service Call Center Agent (Emirati National

Only)

Position based in Sharjah with occasional travel to Dubai for on-site training and project updates

Salary:

AED 8,000 per month

About the Role

We are looking for a

Customer Service Call Center Agent

to join our team in Sharjah. This role is

exclusively open to UAE Nationals

with a background in customer service or call center roles, preferably within the real estate sector.

The successful candidate will serve as a key point of contact for our post-sales clients, ensuring that inquiries are handled with professionalism, accuracy, and a customer-first mindset.

Key Responsibilities

Handle inbound and outbound customer calls related to real estate inquiries. Provide accurate and timely information to post-sale clients. Maintain high standards of communication and customer satisfaction. Support team members during absences or peak periods. Collaborate with internal departments to resolve client issues.

Requirements

Nationality:

UAE Nationals only

Experience:

3-5 years in a customer service or call center role

Industry:

Real estate experience is an advantage Excellent verbal and written communication skills in English and Arabic Ability to manage multiple tasks and work well under pressure Strong interpersonal and problem-solving skills

Ready to Apply?

If you meet the above criteria and are passionate about delivering exceptional customer service, we'd love to hear from you.

Apply now and be part of a dynamic team shaping the future of real estate in the UAE!

Job Type: Full-time

Pay: AED7,500.00 - AED8,000.00 per month

Application Question(s):

1. Are you a UAE National? 2. Do you have 3 to 5 years of experience in a customer service or call center role? 3. Do you have experience using CRM or call center systems (e.g., Freshdesk, Salesforce, Zendesk)?
Willingness to travel:

75% (Preferred)
Application Deadline: 29/09/2025