Job Description

Position: Customer Service Representative (Female)
No. of Vacancies: 2
Location: Ajman
Industry: Discount Centre / Retail

:

We are seeking Customer Service Representatives to join our Discount Centre in Ajman. The ideal candidate will provide exceptional customer service through online platforms and phone communication, support sales growth, and professionally handle customer inquiries.

Key Responsibilities:

Greet and assist customers via WhatsApp, phone calls, emails, and online channels Provide product information, recommendations, and support throughout the buying process Maintain up-to-date knowledge of ongoing promotions, offers, and services Meet and exceed assigned sales and customer engagement targets Collect and manage customer leads for home service requests Assist with inventory coordination and stock replenishment when required Communicate customer feedback, complaints, and product requests to management Maintain a clean, organized, and professional customer service area Safely keep and accurately return customer belongings when applicable Ensure compliance with company policies and service standards
Requirements:

Female applicants only Previous experience in customer service or retail is preferred Excellent communication and interpersonal skills Strong technical skills and confidence using digital platforms Ability to work well within a team environment Willingness to work flexible shifts, including weekends and holidays Fluent in English & Arabic (Reading, Speaking, Writing, and Typing) - Mandatory
Ability to Commute / Relocate:

Must be able to reliably commute to Ajman or be willing to relocate before starting work
Benefits:

Competitive salary Professional and supportive working environment Opportunity for growth and skill development
Interested candidates may submit their updated CV to infoATthemallajDOTcom.

Job Type: Full-time

Pay: From AED1,800.00 per month