Customer Service Agent
Dubai, United Arab Emirates
Job Description
- Handle customer inquiries, orders, and account requests via website and social media
- Resolve customer issues including cancellations, changes, and plan adjustments
- Coordinate with Production, Logistics, and Packaging teams to meet customer needs
- Improve customer satisfaction and retention through service excellence
- Monitor KPIs and take corrective actions based on performance reports
- Support marketing campaigns and customer experience initiatives
- Identify process improvements and implement solutions
Skills Required
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Job Detail
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Job IdJD2280520
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned