Customer Service Advisor - UAE National
A leading customer experience solutions company is seeking a **Customer Service Advisor** to provide exceptional service through inbound and outbound calls. This role involves assisting customers with inquiries, identifying sales opportunities, and ensuring a positive customer experience. The ideal candidate is **fluent in Arabic and English**, has strong interpersonal skills, and enjoys engaging with customers over the phone.
Job Location: Dubai, United Arab Emirates
Job Industry: Customer Service and Call Center
Job Function: Customer Support and Sales Assistance
Salary: Negotiable
Gender: Any
Key Responsibilities
- Handle inbound calls from customers, prospects, and non-customers while maintaining service quality standards
- Provide accurate and complete information to customers in a polite and professional manner
- Identify customer needs and offer appropriate solutions while maximizing cross-selling opportunities
- Address customer problems and ensure timely resolution
- Stay updated on product, service, and procedural changes through continuous learning
- Participate in outbound calling programs and special projects as assigned
- Accurately process customer transactions in an efficient manner
Required Skills and Experience
- Minimum of 1 year of customer service or call center experience, preferably in the real estate sector
- Bilingual fluency in **English and Arabic**
- Strong communication and interpersonal skills
- Proficiency in Microsoft Excel and ability to work with formulas
- Bachelor\'s degree preferred, though a combination of education and experience will be considered
- Cheerful personality with a professional, proactive, and customer-friendly approach
- Ability to work in a fast-paced, high-production environment with a tolerance for repetitive tasks
- Results-driven, detail-oriented, and eager to learn new skills
What We Offer
- Competitive salary and benefits package
- Professional growth and learning opportunities in customer service excellence
- A supportive and collaborative work environment
- Career development in a global organization with diverse opportunities
About the Company
A global leader in customer experience solutions, delivering **high-quality service and innovative customer engagement strategies**. The company is committed to **creating seamless customer interactions and driving business success through technology and people-focused solutions**.
For more information on career opportunities in customer service, apply now.
Job Title Customer Service Advisor - UAE National
Customer Service Advisor - UAE National
A leading customer experience solutions company is seeking a **Customer Service Advisor** to provide exceptional service through inbound and outbound calls. This role involves assisting customers with inquiries, identifying sales opportunities, and ensuring a positive customer experience. The ideal candidate is **fluent in Arabic and English**, has strong interpersonal skills, and enjoys engaging with customers over the phone.
Job Location: Dubai, United Arab Emirates
Job Industry: Customer Service and Call Center
Job Function: Customer Support and Sales Assistance
Salary: Negotiable
Gender: Any
Key Responsibilities
- Handle inbound calls from customers, prospects, and non-customers while maintaining service quality standards
- Provide accurate and complete information to customers in a polite and professional manner
- Identify customer needs and offer appropriate solutions while maximizing cross-selling opportunities
- Address customer problems and ensure timely resolution
- Stay updated on product, service, and procedural changes through continuous learning
- Participate in outbound calling programs and special projects as assigned
- Accurately process customer transactions in an efficient manner
Required Skills and Experience
- Minimum of 1 year of customer service or call center experience, preferably in the real estate sector
- Bilingual fluency in **English and Arabic**
- Strong communication and interpersonal skills
- Proficiency in Microsoft Excel and ability to work with formulas
- Bachelor\'s degree preferred, though a combination of education and experience will be considered
- Cheerful personality with a professional, proactive, and customer-friendly approach
- Ability to work in a fast-paced, high-production environment with a tolerance for repetitive tasks
- Results-driven, detail-oriented, and eager to learn new skills
What We Offer
- Competitive salary and benefits package
- Professional growth and learning opportunities in customer service excellence
- A supportive and collaborative work environment
- Career development in a global organization with diverse opportunities
About the Company
A global leader in customer experience solutions, delivering **high-quality service and innovative customer engagement strategies**. The company is committed to **creating seamless customer interactions and driving business success through technology and people-focused solutions**.
For more information on career opportunities in customer service, apply now.
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