Customer Service Advisor - Real Estate
A leading real estate service provider in Dubai is seeking a Customer Service Advisor to assist clients through phone, email, chat, and social media. This role involves resolving customer inquiries, identifying sales opportunities, and ensuring high-quality support for real estate services. The ideal candidate is fluent in English, has a strong customer service background, and thrives in a fast-paced environment.
Job Location: Dubai, United Arab Emirates
Job Industry: Real Estate and Customer Service
Job Function: Client Support and Sales Assistance
Salary: Negotiable
Gender: Any
Key Responsibilities
- Handle inbound calls, emails, chats, and social media inquiries, ensuring prompt and professional responses
- Provide accurate and complete information about real estate services, redirecting inquiries as needed
- Identify customer needs, resolve concerns, and maximize cross-selling opportunities
- Maintain up-to-date knowledge of real estate products, services, and procedures
- Participate in outbound calling programs and special projects as assigned
- Ensure seamless customer transactions and maintain detailed records of interactions
- Adapt to rotational shifts and remain flexible for internal career growth opportunities
Required Skills and Experience
- Minimum of 1 year of customer service or call center experience, preferably within the real estate sector
- Bilingual fluency in English (B2 Level+), additional language skills are a plus
- Strong communication and interpersonal skills
- Proficiency in Microsoft Excel and familiarity with CRM tools
- Bachelor's degree preferred, but a combination of education and experience will be considered
- Cheerful personality with a customer-first approach
- Ability to handle repetitive tasks in a fast-paced environment while maintaining accuracy
- Willingness to work rotational shifts and grow into advanced roles over time
What We Offer
- Competitive salary and performance-based incentives
- Career development opportunities in the real estate and customer service sector
- A dynamic and team-oriented work environment
- Training and mentorship to enhance professional skills
About the Company
A leading customer experience solutions provider specializing in real estate services. The company is committed to delivering seamless interactions and exceptional client support through innovative strategies and technology-driven solutions.
For more information on career opportunities in real estate customer service, apply now.
Job Title Customer Service Advisor - Real Estate
Customer Service Advisor - Real Estate
A leading real estate service provider in Dubai is seeking a Customer Service Advisor to assist clients through phone, email, chat, and social media. This role involves resolving customer inquiries, identifying sales opportunities, and ensuring high-quality support for real estate services. The ideal candidate is fluent in English, has a strong customer service background, and thrives in a fast-paced environment.
Job Location: Dubai, United Arab Emirates
Job Industry: Real Estate and Customer Service
Job Function: Client Support and Sales Assistance
Salary: Negotiable
Gender: Any
Key Responsibilities
- Handle inbound calls, emails, chats, and social media inquiries, ensuring prompt and professional responses
- Provide accurate and complete information about real estate services, redirecting inquiries as needed
- Identify customer needs, resolve concerns, and maximize cross-selling opportunities
- Maintain up-to-date knowledge of real estate products, services, and procedures
- Participate in outbound calling programs and special projects as assigned
- Ensure seamless customer transactions and maintain detailed records of interactions
- Adapt to rotational shifts and remain flexible for internal career growth opportunities
Required Skills and Experience
- Minimum of 1 year of customer service or call center experience, preferably within the real estate sector
- Bilingual fluency in English (B2 Level+), additional language skills are a plus
- Strong communication and interpersonal skills
- Proficiency in Microsoft Excel and familiarity with CRM tools
- Bachelor's degree preferred, but a combination of education and experience will be considered
- Cheerful personality with a customer-first approach
- Ability to handle repetitive tasks in a fast-paced environment while maintaining accuracy
- Willingness to work rotational shifts and grow into advanced roles over time
What We Offer
- Competitive salary and performance-based incentives
- Career development opportunities in the real estate and customer service sector
- A dynamic and team-oriented work environment
- Training and mentorship to enhance professional skills
About the Company
A leading customer experience solutions provider specializing in real estate services. The company is committed to delivering seamless interactions and exceptional client support through innovative strategies and technology-driven solutions.
For more information on career opportunities in real estate customer service, apply now.
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