Customer Service Administrator
Dubai, United Arab Emirates
Job Description
Our Client a 5* Hotel based in UAE
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Skills:
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- As an English Customer Service Representative, you will serve as the first point of contact for our customers, delivering exceptional service and support in a professional and timely manner.
- Your primary responsibility will be to handle customer inquiries and resolve issues related to products or services, ensuring a smooth and positive experience.
- This role requires excellent communication skills, a customer-centric attitude, and the ability to work effectively in a fast-paced environment.
- You will interact with customers via phone, email, and live chat, providing accurate information, troubleshooting issues, and following up to ensure complete satisfaction.
- Youll also collaborate closely with internal teams to escalate and resolve more complex cases when necessary.
Skills:
- Fluent in written and spoken English.
- Previous customer service experience is preferred.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Proficiency with customer service software and tools is a plus.
- Ability to work in a fast-paced environment and handle multiple tasks.
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Job Detail
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Job IdJD1892038
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned