Job Description

Alignment - Account Manager (Corpay Lodging Division)

Purpose Summary

The Account Manager drives strategic relationships with key aviation clients by delivering cost savings, value-added solutions, and margin optimization for Corpay's Lodging Division. The role combines relationship management, business analytics, procurement, and operational support to ensure seamless execution of lodging solutions.



Key Competencies

Relationship Management Business Development Procurement / Negotiations

Market & Product Analysis

Perform market research, property analysis, and surveys Study business data to identify savings and revenue opportunities Monitor competitive products and analyze customer reactions

Contracting & Procurement

Develop, negotiate, manage, execute, and renew hotel contracts Ensure client hotel programs deliver value and savings Maintain supplier relationships when applicable

Account Growth & Client Engagement

Conduct presentations to promote Corpay products and services Educate clients on enhancements, updates, and new offerings Strengthen account loyalty and expand product penetration

Reporting & Strategy

Provide analysis to support account strategy planning Evaluate results of client programs and share insights with leadership Recommend program improvements based on data trends

Operational Support

Serve as 24/7 on-call support for distressed passenger situations Support escalations and urgent client needs Oversee Account Coordinators when assigned

Organizational Contribution

Enhance Corpay's reputation by taking initiative Support continuous improvement and new initiatives Identify opportunities to add value and increase efficiency

Skills & Qualifications Alignment

Required Competencies

Strong interpersonal and customer service skills Ability to lead, collaborate, and communicate effectively Exceptional time management and follow-through Strong financial acumen and attention to detail Negotiation, procurement, and analytical skills Proficiency in Microsoft Outlook, Word, Excel, PowerPoint

Preferred Qualifications

Travel, aviation, or hotel industry experience International experience Multilingual capabilities (Spanish, French, German, Chinese, Japanese) Master's degree preferred

Experience Requirements

Bachelor's degree required * 3-5 years in airline, hotel, account management, customer service, or sales support