Diversity is at the heart of our business and is an integral part of who we are as a company. Our goal is to both create a work environment that provides all our employees with equal access to information, development and opportunity and to attract, develop and retain the best and brightest from all walks of life, backgrounds and gender. Sandvik Mining and Rock Solutions are a leading supplier of equipment and tools, service, support and technical solutions for the mining industry and niches such as quarrying, tunnelling, demolition, dimensional stone, recycling and civil engineering industry. With customers demanding even greater productivity to ensure profitability, we provide the cutting-edge solutions needed to succeed. Job on Offer We are looking for a Customer Sales Support Representative to support the business segment by processing sales orders, quotation requests and enquiries for all equipment spare parts, tools and consumable products from customers and distributors. These services include quoting and booking of orders as well as logistic support functions such as following up on dispatches and assisting with documentation. The Position plays an important role in supporting the aftermarket business across all customer segments. Your responsibilities Your key responsibilities will include the below:

• Ensure that all reasonable steps are taken to work in a safe and healthy environment
• Ensure that all customer sales orders, quotations and enquiries are processed efficiently, with minimum delay
• Proactively build relationships with the customers and distributors
• Follow common systems and processes for order processing and the management of inventory based on Sandvik guidelines
• Give instruction to logistics based on INCO terms.
• Manage the outbound logistics of Parts and Tools in conjunction with logistics
• Provide marketing support to the segment aftermarket operations
• Act as the link between the sales company and Logistics/Production Unit

Your profile The role reports to the Parts & Services Business Line Manager for the Region and is based in Dubai, United Arab Emirates. To be successful in this role, you will be service minded, possess strong communication skills and have the ability to work independently as well as in a team. You will manage logistics, provide marketing support, have the experience working with Aurora or an equivalent ERP System and MS Office. English will be a natural working language and other local languages would be an asset. How to apply Please submit your application no later than 23 September 2022. CVs must be in English and in a pdf format. If you wish to add a cover letter to your application, please make sure to attach the file when uploading your resume. Read more about Sandvik at www.sandvik.com Deadline: Sep 23
Job-ID: R0046029