Job Description

We are seeking a proactive and professional

Student Support & Admission Executive

to join our dynamic team. The ideal candidate will play a key role in supporting the admissions process, ensuring high levels of student satisfaction, and maintaining smooth front-office operations.

Key Responsibilities:

Make follow-up calls to students regarding pending or upcoming tuition/admission fee payments in a courteous and professional manner. Handle walk-ins, phone calls, emails, and social media inquiries from prospective students and their parents promptly and professionally. Provide detailed and accurate information on available courses, affiliated universities, admission procedures, and documentation requirements. Coordinate with admissions and academic departments to monitor student application status and ensure timely completion of documentation. Address student concerns or complaints efficiently, maintaining a high standard of service and satisfaction. Maintain up-to-date student records and communication logs using CRM software or internal databases. Prepare and submit daily and weekly reports on inquiries, follow-ups, and conversions for management review. Welcome and assist visitors at the reception area, manage appointments, and ensure a warm and professional front-desk experience. Collaborate with academic coordinators, counselors, and other internal departments to ensure smooth administrative and academic workflows.

Qualifications:

Bachelor's degree in any discipline (preferred). Previous experience in educational institutions, student counseling, or front-office roles is an advantage. Excellent verbal and written communication skills. Strong interpersonal and customer service skills. Proficient in Microsoft Office and CRM systems. Ability to multitask and handle a fast-paced environment. Female Only

What We Offer:

Competitive salary and benefits A supportive and growth-oriented work environment Opportunities for professional development
Job Type: Full-time

Pay: AED2,500.00 - AED3,500.00 per month