Build and maintain strong relationships with clients.
Handle customer inquiries and provide professional support.
Coordinate with internal teams to ensure smooth service delivery.
Follow up with clients to ensure satisfaction and continuous engagement.
Assist in developing customer service processes and standards.
Support marketing tasks on social media, monitoring engagement, and reporting.
Attend internal and client meetings to represent the company and support sales/marketing initiatives.
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Preferred Qualifications:
2+ years of experience in customer relations or customer service (preferably in services/training sector).
Academic background in business, marketing, or related field.
UAE work experience is a plus.
Fluent in English .
Strong communication, problem-solving, and negotiation skills.
Proficient in Microsoft Office .
Background in
training services
is highly preferred.
Basic understanding of social media marketing.
Send your CV to
BDE@bmc-uae.net
with the subject: "Application - Customer Relation & Marketing Specialist".
Job Type: Full-time
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