Customer Experience & Sales Coordinator

Dubai, DU, AE, United Arab Emirates

Job Description

We are looking for a proactive and well-spoken B2B Sales & Client Support Coordinator to support our sales team and manage relationships with corporate clients including banks, exchange houses, and financial institutions.

You will handle inquiries, coordinate quotations & deliveries, manage documentation, and ensure a smooth client experience from first contact to installation.

Key Responsibilities



Handle inbound B2B inquiries and follow-ups (email, WhatsApp, phone) Share product details, pricing, and proposals professionally Prepare quotations, invoices, and business documents Coordinate deliveries, installations & service requests with operations team Track orders, payments, and client communication in CRM Assist sales team with client meetings, demos, and reporting Maintain organized records of clients, leads, and pipeline activity

Requirements



Bachelor's degree (mandatory) Excellent English communication -- written & spoken Minimum 2 years' experience in B2B sales coordination / client support Strong admin, documentation, and follow-up skills Proficient in MS Office, WhatsApp Business, and CRM tools Organized, reliable, and able to handle multiple tasks professionally Fast learner with ability to understand product and technical features

Preferred Experience



Banking, forex exchange, fintech hardware, or B2B equipment sales support Working with corporate procurement teams or institutional clients
Job Type: Full-time

Application Question(s):

What is your current visa status? Do you have a valid car/bike driving license? * Please specify your previous salary and your expected salary range for this position.

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Job Detail

  • Job Id
    JD2130644
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, DU, AE, United Arab Emirates
  • Education
    Not mentioned