Customer Excellence Director

Abu Dhabi, United Arab Emirates

Job Description

Position Title: Customer Excellence Director
Job code - JPC - 5496
Experience 10+ years
Education: Bachelor's degree
Location: Abu Dhabi
Language: Excellent in English
:
Customer Excellence Director to lead and enhance our customer-focused initiatives. The ideal candidate will bring over 10 years of proven expertise in customer-centric roles within the insurance sector, with a strong background in Customer Service, Customer Care, and Marketing. The role requires a leader with a deep understanding of Sharia compliance, a track record of leveraging AI-driven tools, and experience in EU/UK markets.

  • Proven expertise in managing Customer Service, Customer Care, and Marketing functions.
  • Experience in developing and implementing AI-driven customer tools.
  • Develop and implement strategies to drive customer excellence across service, care, and marketing functions.
  • Lead, mentor, and inspire teams to deliver world-class customer experiences.

Skills Required

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Job Detail

  • Job Id
    JD2100852
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Abu Dhabi, United Arab Emirates
  • Education
    Not mentioned