Customer Engagement Associate
Riyadh, Saudi Arabia
Job Description
Career Category Sales
Responsibilities:
Requirements:
- Conduct basic training courses that are related to the field force such as selling skills and soft skills for the newly hired and experienced medical representatives.
- Design and conduct refreshment training for the assigned Med Reps.
- Help training department in conducting a Training Needs Analysis in the assigned zone.
- Coordinate with the district managers in assessing and evaluating performance level of the Med. Reps.
- Design, organize and conduct a coaching plan that would target improving the performance level.
- Follow up with district managers to continue improving performance of the Med. Reps. according to the coaching plan.
- Regular reporting monthly basis regarding progress of the Med. Reps.
- Feedback to the training department about the practical implementation and the required changes with the objective of fine-tuning,
- Updating skills training program.
- Ensure that business is conducted according to Policies, Procedures, Standards and Values.
Requirements:
- Bachelor's degree in pharmacy or equivalent.
- Experience to coach a field sales team is a plus.
- 3 years at least experience in pharmaceutical sales.
- Strong leadership skills and the ability to keep those in the team working as a team and ensuring that their morale remains high.
- Adequate technical abilities including Microsoft office applications and good analytical abilities.
- Strong communication skills. Such professionals must be energy
- High Leadership skills, ability to motivate and inspire others, communicate effectively, ability to develop others, and set goals.
- Able to transfer the knowledge in a comprehensive and clear manner.
- Good command of English language.
- Competitive presentation skills.
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Job Detail
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Job IdJD1444766
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationRiyadh, Saudi Arabia
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EducationNot mentioned