Job Description

Looking for a

Microsoft Dynamics (CRM) Technical Developer

with experience in at least two end-to-end implementations of Dynamics 365 CRM systems. This role involves analyzing, designing, building, and testing solutions, ensuring seamless CRM integration, and providing technical support for escalations and resolutions.

Key Responsibilities:

Analyze, design, build, and test CRM solutions in Dynamics 365
Work with business stakeholders, analysts, and product owners to align CRM with business needs
Enhance development efficiency and streamline testing & release processes
Implement data integration solutions for seamless connectivity with ERP, marketing automation, and e-commerce platforms
Troubleshoot technical issues and ensure smooth CRM operations
Prepare technical documentation and manage risks effectively

Technical Expertise:

Strong experience with Dynamics 365 CRM (Sales, Customer Service, Marketing, Field Services, Omni Channel, etc.)
Hands-on experience with Power Automate, Azure Functions, Web Apps, Service Bus
Knowledge of Microsoft Flow, Office 365, SSRS, SSIS, SharePoint, Power BI, and Common Data Services
Experience in implementing online (cloud) CRM solutions

Educational and Technical Qualifications:

One of the certifications from the following is required:

Power Apps + Dynamics 365 Developer Associate

Power Platform Solution Architect Expert

Power Automate RPA Developer Associate

BASIC INFORMATION ON THE ROLE

Position Name: CRM Technical Developer

Minimum 2 end-to-end

implementation

experience

The candidate should have a deep knowledge of

Dynamics 365 CRM.

Experience in implementing

online (cloud)CRM

solutions.

A minimum of one

end-to-end implementation

is a must.

Proven experience in implementing

MSD CRM Sales, Customer Service, Marketing, Field Services, Omni channel, etc. modules.

Deep understanding of best practices.

Exceptional analytical and problem-solving skills.

Must have hands-on experience in

power automate flow, Azure functions, web apps, and Azure service bus.

Experience in the public sector is desirable.

Proficient in related technologies such as Microsoft Flow, Office 365, SSRS, SSIS, SharePoint, Microsoft Azure and Power BI, Microsoft Azure (LogicApps, Azure Functions, Data Factory), Groups or Teams, Omni Channel, PowerApps and Common Data Services.

Job Types: Full-time, Permanent

Pay: AED12,000.00 - AED15,500.00 per month

Application Question(s):

How many years of experience do you have as a CRM Technical Developer? How many years of experience do you have in Power Automate, Azure Functions, Web Apps, Service Bus(please mention each skill experience separately) ? How many years of experience do you have in Azure and its services? How many end to end implementation have you done? How many implementation have you done? Current Salary(in AED)? Expected Salary(in AED)? Current Location? Notice Period/LWD? * What is your Visa Status?