is responsible for implementing, customizing, and maintaining CRM systems, typically for client organizations. Here's a summarized job description:
Implementation & Customization
: Configure and tailor CRM systems (such as Salesforce, Microsoft Dynamics, or Oracle) to meet the unique needs of clients, including setting up workflows, dashboards, and reports.
Technical Support
: Provide ongoing support, troubleshooting, and maintenance of the CRM platform.
Integration
: Integrate CRM systems with other software applications, ensuring seamless data flow and functionality.
Training & Documentation
: Train users on CRM functionalities and develop technical documentation for the implemented solutions.
Consultation
: Collaborate with clients to understand their business processes and recommend best-fit CRM solutions to improve efficiency and customer relations.
Upgrades & Enhancements
: Stay updated with CRM platform updates and manage system upgrades or enhancements when necessary.
Collaboration
: Work with cross-functional teams (IT, Sales, Marketing) to ensure the CRM aligns with business goals.
Skills
:
7+ Strong knowledge of CRM platforms and programming languages (e.g., JavaScript, SQL).
Excellent problem-solving, communication, and project management skills.
Experience in data migration, API integration, and user training.
Job Types: Full-time, Contract
Contract length: 12 months
Pay: From AED5,000.00 per month
Application Deadline: 27/03/2025
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