Crm Manager
Job Description
Roles & Responsibilities
Act as a point of contact for customer requests, complaints and escalating issues as appropriate & facilitate the internal approval mechanism for ensuring the work is done in a timely manner.
Ensure the company documentation is accurate as per the guidelines of the legal authorities & company policies.
Complete customer KYC & due diligence.
Implement and enhance receivables collection mechanism across all projects
Responsible for reaching out to customers for default payment collection.
Ensure timely collection of outstanding receivables through robust follow up.
Perform find allocation for the initial payment received from customer.
Complete documentation of additional request by customer & obtain necessary approvals from respective departments.
Prepare documentation work for portfolio & retain mortgages deals.
Ensure customer-wise & unit-wise information is updated in the ERP.
Desired Candidate Profile
Experience into collections
Arabic speaking is a must
Prefer Female candidate
Job Type: Full-time
Pay: AED6,000.00 - AED8,000.00 per month
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Job Detail
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Job IdJD2266218
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, DU, AE, United Arab Emirates
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EducationNot mentioned