Make daily and monthly collection report, which shows region wise collection of all region and also of the whole company.
Chase outstanding customer account and finalize the dues.
Manage a team of 8-10. Communicating clearly and effectively with the team and having one to one reviews with each team member on a weekly basis assessing their performance.
Hold weekly/monthly meetings with internal stakeholders to escalate issues and follow ups.
Attend customer queries on day to day basis.
Prepare weekly receivables and ageing status report and submit to the management for review and action.
Prepare data analytics and reporting on credit control matrix.
Prepare targets for the team and updating management weekly.
Receivables accounting and monitoring to ensure timely collection and achieving monthly collection targets
Monitor closed receivables, police cases, third party collections etc.
Open Debtor account with proper documentation.
Liaise with the core finance functions on a weekly basis for timely month-end closing and recording of entries in the books.
Use initiative and bring new ways of credit control
Visit clients for accounts related issues as and when required to ensure smooth running of business.
Ensure that information is accurately allocated and entered into the system.