to join our operations team. The ideal candidate must have strong experience in courier operations and the ability to lead and manage a courier team effectively.
Job Responsibilities:
Lead, supervise, and follow up with couriers on daily performance
Ensure achievement of
COD delivery targets
and overall station KPIs.
Monitor courier attendance, routing, and delivery quality
Provide training, coaching, and support to improve performance
Manage dispatch planning, time management, and productivity
Handle escalations and coordinate with management for issue resolution
Ensure couriers follow company policies, procedures, and Saudi culture norms
Requirements:
Minimum qualification:
Intermediate / 12+ Education
At least 2 years of experience
in courier/logistics operations (mandatory)
Strong
communication skills
in English, Arabic, and Urdu
Excellent leadership, supervision, and team-management skills
Strong knowledge of
courier job functions
and last-mile delivery
Result-oriented, good time management, and problem-solving skills
Job Type: Full-time
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