Marking & Implementing tracking of customer laundry items.
Duties and Responsibilities:
Ensures all items are sorted, counted and marked correctly.
Ensures that customer requests are met on time and to the set standards.
Receives customer laundry and dry cleaning; check the items against the list submitted by the customer.
Sorts out, segregate and checks items before marking.
Ensures items are ready for delivery at the specified times.
Responsible for any missing items and mishandled customer articles.
Inspects and sorts cleaned customer articles according to the bill number. Ensures they are ready for delivery after verifying they are properly cleaned and pressed.
Keeps work area clean and in an orderly condition.
Ensures proper operation and care of machinery in the laundry.
Reports any loss or damage of fixtures and equipment to the Laundry Manager.
Answers telephone, records Customer calls in the logbook and passes the details to customer service.
Communicate customer feedback and complaints to customer service department for further action.
Assists and trains other new Counter members in the process of marking.
Report immediately any customer's valuables/items found in the pockets of clothes sent to the laundry.
Carries out any special work assignments.
To be familiar with and carry out the policies and procedures set by the laundry.
Assists in implementing emergency procedures when requested.
Attends meetings.
Participates in continuous training.
Shows a positive and attentive attitude towards customers and fellow colleagues at all times.
Maintains personal hygiene, be well groomed and clean at all times.
Maintains a harmonious relationship with all customer and staff.
To be fully conversant with fire and safety procedures to adhere to them.
May be required to work different shifts and to do overtime whenever required.
To be punctual, honest and hard-working.
To be fully conversant with the laundry & branches opening hours, facilities special requests.
Salary per month QAR 2000 (Full Package)
Job Location: Doha, Qatar.
Available to join immediately.
Must have QID with transferable visa with NOC.
Job Type: Full-time
Note Preferred Female candidates having a valid QID should apply*
Job Type: Full-time
Pay: QAR2,000.00 per month
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