About The Job
We are looking for a seasoned Program Manager to support a leading Saudi Arabian insurance company as part of their core insurance system transformation within the health insurance line of business.
What You'll Do
Provide expert guidance on health core insurance system design and implementation.
Enable business units to achieve strategic and transformation goals by translating business needs into effective system and process solutions.
Support operational transformation initiatives using strong domain knowledge across health insurance value chains.
Advise on improvements to the end-to-end customer journey, enhancing customer experience and operational efficiency.
Define and propose effective testing strategies (functional, integration, UAT) and oversee test execution.
Deliver impartial best-practice recommendations across business processes, systems, and data.
Conduct knowledge transfer and training, ensuring capability uplift and sustainable adoption of new systems and processes.
You're Our Match If You Have
5+ years of experience in program management, with at least 2 years leading large digital transformation programs.
Prior experience working on insurance and specifically health insurance transformation programs.
Deep understanding of digital platforms, customer experience, and agile delivery models.
Proven ability to lead cross-functional teams including UX, tech, strategy, and data.
Strong communication and stakeholder management skills able to present to C-level executives.
A structured mindset with the ability to juggle multiple work streams without losing control.
PMP, PRINCE2, or Agile certifications.
Open to contract-based engagement (not a permanent role).
Available to work on-site in Riyadh.
Brainlake is an experience and digital product design agency helping ambitious brands, governments, and innovators turn ideas into human-centered digital products.
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