Job Description

Job Category: Others
:
We are currently recruiting for a Coordinator - Facilities Management to join our Total Facilities Management team in our Headquarters, located in DAFZA, Dubai Airport Freezone.
Scope: The purpose of the Facilities Coordinator role is to support the effective day to day operation of buildings and workplace services by coordinating maintenance activities, service providers, and administrative processes.
Financial

• Share the monthly expenses tracker on hard and soft services in line with the signed contracts.
• Maintain the budget vs actual spend for FM master comments.
• Processing the approved invoices for GSRN etc.

Customer

• Ensuring the continuously delivering both operational excellence in our service and delighting the customers in their experience with our services.
• Ensure client satisfaction with delivery of Facility Management services.
• Reporting as per client requirements on MS and maintain the powerBI dashboard etc. in coordination with different service providers.
• Coordination with procurement and other departments/stakeholders inside the business.
• Generate full case studies wherever management action and investigation is required.
• Maintain the outsources contract resource details and the training details and records as per the agreement.
• Administer and raise the FM service contracts.
• Ensure day to day follow ups with service providers and clients have been fulfilled as well as ensuring staff to adhere to the policies and procedures in all operations and necessary administrative guidance.

Process

• Meet or exceed best practice in provision of services through contracts.
• Plan, coordinate and supervise FM service providers and specialist service contractors on the building services.
• Plan and manages all pre- and post- contract activities for all FM services.
• Interacts with Service Providers, and Sub service providers throughout the Contract duration.
• Ability to review and assess monthly invoices prepared by Service Providers
• Identifies contractual problems and resolve/escalate them.
• Address to all client complaints and resolve them.
• Generates and maintains documentation for day-to-day operation.
• Performs other responsibilities associated with this position as may be appropriate.
• Raise the purchase requisition, quotation requests and all other requested directed by line manager.
• Perform other works as directed by their line manager from time to time.
• Ensure compliance with the company Management System relevant to the position.

Innovation

• Open to new and innovative ideas, and you focus on continuous improvement.

Selection Criteria

• Bachelors is recommended
• Knowledge of FM standards and processes.
• Knowledge of all HSE protocols
• Minimum experience of 1-3 years in service delivery.
• Strong soft skills such as MS Word/Excel/PowerPoint and report writing skills. Power BI knowledge is plus for reporting.
• Ability to work on software for raising PR and other requests.
• Strong Communication and interpersonal skills.

About Us: Offering flexible solutions for all the UAE's staffing needs since 2001, Transguard Group is the region's most trusted expert in facilities management, security, cash services, white-collar staffing and more. As the region's leading service provider, our expertise is in supplying our clients with the right people and best solutions precisely when and where they're needed.

Skills Required