Job Description

JOB DESCRIPTION
JOB OVERVIEW
Job Title:
COO
Department:
Operation
Reporting to:
CEO
JOB OBJECTIVE/ PURPOSE
Overall Operations management of the company activities and maintain the growth on the required level.
JOB INTERACTION/ COMMUNICATION - Include purpose of interaction
Internal Communication:

• Board of Directors
• CEO
• Director-Finance
• HR Manager
• IT Manager
• Marketing Manager
• Division Heads

External Communication:

• Clients
• Suppliers
• Government bodies
• Auditors
• Consultants
• Legal Advisors / Law Firms
• Service providers

KEY ACCOUNTABILITIES - Annual Target, Annual Budget, Operations of the Company, Company Objectives; Growth Plan , Company KPI
JOB DESCRIPTION

• To establish policies that promote company culture and vision
• To design and implement business strategies, plans and procedures
• To measure effectiveness and efficiency of operational processes both internally and externally and actively working on continuous process improvement
• Prepare annual budget and set comprehensive goals for performance and growth
• Spearhead development, communication and implementation of effective growth strategies and processes.
• Collaborate with the management team to develop and implement plans for operational infrastructure for systems, processes, and personnel designed to accommodate the rapid growth objectives of the organization.
• To motivate and lead a high performance management team
• To attract, recruit and retain required members of the executive team and provide mentoring as a cornerstone to the management career development program.
• To act as lead "client-care officer" through direct contact with every client and partner.

• To assist, as required, in raising additional capital at appropriate valuations to enable the Company meet sales, growth, and market share objectives.
• Participate in expansion activities (investments, acquisitions, corporate alliances etc.)
• Presents new ideas and cash flow strategies to board of directors and other company officers
• To foster a success-oriented, accountable environment within the company.
• To represent the firm and manage relationships with clients, investors, and business partners.
• Oversee operations of the company and the work of executives (Operations Heads, Sales, etc.)
• To evaluate performance by analyzing and interpreting data and metrics
• Write and submit reports to the CEO in all matters of importance
• To coordinate with human resources department to recruit skilled talent and retain the best employees
• To promote communication between colleagues for the benefit of information flow and to curb any problems that arise
• To provide timely, accurate and complete reports on the operating condition of the company.
• Supervise sales & marketing activities in the company with Management and Division Heads.
• To attend and manage regular meetings with various departments ensuring smooth operations.
• To analize, evaluate and recommend salary increments and incentives.
• To drive geographical expansion of the company activities under directives from the board and make recommendations towards the same.
• Report to the board of directors on semi annual basis

JOB SPECIFICATIONS/MINIMUM REQUIREMENTS
Knowledge and Experience
10 years of relevant experience in management
Education and Certifications
Bachelors in Engineering
Skills and Competencies
Leadership , Communication, Management , Presentation , Negotiation
KEY PERFORMANCE MEASURES

• Company and Individual KPI's
• Annual Budgeting
• Cost Control
• Cost Analysis
• Company Governance

• Growth Plans
• Company Branding
• Overall management
• Team development
• Implementation of Business plan

Skills Required