Consumer Feedback Consultant
Abu Dhabi, United Arab Emirates
Job Description
- The Consumer Protection Regulations include provisions requiring licensed firms to implement an effective system for handling consumer complaints.
- In principle, any consumer who has a complaint about telecommunication services provided to him by a licensed company in the country can file a complaint against the licensee in accordance with the procedures published by the licensed company.
- In the event that the consumer is not satisfied with the manner in which the complaint was handled, the consumer has the right to escalate the complaint to the Authority as a \xe2\x80\x9cconsumer dispute\xe2\x80\x9d.
- Upon receipt of a consumer dispute, the Authority investigates the matter, reviews the dispute and exchanges relevant correspondence with the authorized company on behalf of the consumer.
- Must have 3 to 6 years of working experience as Consumer Feedback Consultant.
- time management
- Data Analysis
- Proficiency with Microsoft programs
- Presentation skills
- What is your salary expectations?
- Ready to work in Abu Dhabi?
- Do you have Working experience as Consumer Feedback Consultant ?
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Job Detail
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Job IdJD1502279
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAbu Dhabi, United Arab Emirates
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EducationNot mentioned