Job Description

Position Overview

Blaura is seeking a proactive, organized, and service-oriented

Concierge & Events Experience Coordinator

to manage personalized guest experiences across travel, tourism, and on-site events.
This role is ideal for someone who enjoys planning memorable experiences--from kids' birthday parties and baby showers to staycation retreats and curated tourist activities--while offering seamless concierge support for members and guests.

The role requires exceptional communication, attention to detail, and the ability to manage multiple requests while delivering premium, hospitality-grade service.

Key ResponsibilitiesConcierge & Guest Support

Assist guests with daily inquiries, reservations, and personalized requests. Arrange transportation, travel itineraries, dining reservations, and activity bookings. Act as the main point of contact for members, ensuring smooth, luxury-level service. Provide tourist guidance, experience recommendations, and curated city itineraries.

Event Planning & Coordination

Plan, organize, and manage events such as: Kids' birthday parties Baby showers Family gatherings Wellness or corporate retreats Staycation and holiday-themed experiences Coordinate vendors, decor, entertainment, catering, and logistics. Prepare event schedules, checklists, and guest experience plans. Ensure flawless event execution from setup to closing.

Travel & Tourism Coordination

Manage bookings for staycations, resort stays, day trips, and special packages. Collaborate with travel partners, hotels, and experience providers to secure the best options for clients. Create customized itineraries based on client preferences, age groups, and special occasions. Track reservations, invoices, and confirmations.

Administration & Operations

Maintain organized guest and event documentation. Manage budgets for events and activities. Ensure high standards of safety, service, and hospitality during all experiences. Work closely with the management team to support operational needs.

Qualifications & Skills

Bachelor's degree preferred (Hospitality, Tourism, Events Management, or related field). Minimum

2-4 years of experience

in concierge, hospitality, events coordination, or tourism services. Strong knowledge of UAE tourism hotspots, hotels, family-friendly activities, and travel services. Excellent communication and client-facing skills. Highly organized, creative, and detail-oriented. Ability to manage multiple events and requests simultaneously. Proficient in MS Office / Google Workspace. Vendor management experience (decorators, entertainment, hotels, photographers, etc.). Customer-focused with a friendly and professional demeanor.

Personal Attributes

Warm, welcoming, and customer-first mindset. Creative thinker with strong problem-solving skills. Calm under pressure and adaptable to last-minute changes. Energetic, positive, and passionate about hospitality and events. Reliable, punctual, and responsible.

Compensation & Work Environment

Competitive salary as per UAE labor law. Dynamic, supportive, and guest-centric work culture. Opportunities to plan unique, memorable events and curated travel experiences. Growth potential within hospitality and events operations.
Job Type: Full-time