Job Description

The job holder will be responsible for planning and driving retail operations through the implementation and maintenance of professional retail standards across Home Box stores & Ecommerce ; thereby maximizing sales & profitability, optimum Inventory Utilizations, increase in customer satisfaction & commercial development KEY RESPONSIBILITIES & RESULT AREAS

Sales and Commercial Performance . Prepare and participate in the preparation of sales budgets & Expansion . Maximize sales and profitability of the concept . Maximize productivity targets ( sales per sqft, ATV, Conversion etc) . Formulate and implement retail strategies & procedures in discussion with the Territory & Concept Heads . Control costs within budgetary guidelines . Identify internal and external commercial opportunities . Ensure effective Stock and Space Management . Conduct SWOT review to analyze the customer profile . Provide monthly feedback on competitor and event activities . Suggest improvements based on benchmark practices

Operational Standards and Management . Prepare Territory operating plan (new store, seasonal and store) and ensure effective implementation . Ensure all the stores are in compliance with the store operating and customer service standards . Ensure all the stores are in compliance with the company policy on employment and state laws, health & safety standards . Ensure all the stores portrays the company image & Brand in all aspects of presentation and adheres to the company dress code as laid out by the Company . Ensure all store sales, promotions are planned effectively, executed and promptly and maintained professionally

Inventory Management & Stock Distribution . Ensure effective Inventory and Warehouse management for the concept in the territory ( order management, stock consolidation, movement and transfer, optimum stock utilization, stock return and shrinkage) . Review and analyze stock and sales reports monitoring over and under stocks, implementing corrective action to be taken . Review and effectively deal with fast / slow lines, new ranges and end of ranges and implement necessary action . Ensure pricing of merchandise as per norms and matrix format . Provision of monthly feedback to Concept on sales, stock positions and product feedback Business Management & Development . Strategize and seek opportunity for concept expansion in the territory- Properties . Manage roll-out of new projects and time bound implementation of projects . Research and look for good property and locations . Understand Territory dynamics (demographics, consumer behavior, market understanding etc.) 4. People Management . Manage and support in team recruitment . Ensure that all new recruits understand their job and inducted well within the company . Assist Area retail manager/ Store Managers in grievance handling and disciplinary actions . Ensure skill development of showroom staffs through Learning & Development . Monitor and appraise the performance of retail staffs in coordination with ARM and developing individual career plans. . Set KRA's for direct reports and conduct performance appraisal . Oversee staff deployment and drive motivation levels of the direct reportees Schedule: Full-time Shift: Day Job Travel: