Job Description

Key Responsibilities

1. Event Management

Assist in planning, organizing, and executing all member events, workshops, and networking sessions. Coordinate with venues, vendors, and partners to ensure smooth operations. Manage event registrations, guest lists, and on-site coordination. Collect event feedback to improve future experiences.
2. Member Engagement

Act as a primary point of contact for members for queries and support. Onboard new members and guide them on membership benefits and event participation. Regularly communicate with members via email, WhatsApp, and phone calls to boost engagement. Build relationships with members to encourage renewals and referrals.
3. Sales Support

Assist Event Manager with lead follow-ups for entry-tier memberships Track leads and conversions in CRM. Identify upsell opportunities for higher membership tiers and pass them to the Event Manager.
4. Administrative & Reporting

Maintain member database and update records accurately. Prepare weekly and monthly reports on membership growth, event attendance, and engagement.
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KPIs (Key Performance Indicators)

Event Execution: 100% of events delivered on time and within budget. Engagement: Increase in member participation rate (per month). Membership Support: Lead follow-up and conversion Renewals: Contribution to retention rate
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Skills & Requirements

Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Familiarity with CRM tools and event management platforms. Passion for networking and community building. Ability to work flexible hours during events.
Job Types: Full-time, Internship