At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you\xe2\x80\x99ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you\xe2\x80\x99ll be part of a global workforce that embraces the differences among us. And here, we\xe2\x80\x99ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can\xe2\x80\x99t wait to hear about YOU. Job Summary: The Commercial Manager will be responsible for Sales support, Product and Solution training, Sales Pipeline review, and the Strategic Accounts planning. He will also be responsible for emerging market penetration strategy, and Customer Experience strategic planning. Job Responsibilities:

• Manage and lead the Sales activities for RM division of the Commercial Team
• Collaborate and Execute on the Commercial and Strategic decisions for RM division of the Commercial Team
• Ensure execution of company strategy within the RM division of the Commercial Team
• Setting individual sales targets in RM division of the Commercial Team, oversee their activities and performance
• Develop sales team through motivation, counselling and product knowledge
• Identify strategic and high value prospects and opportunities and take necessary actions to win those accounts
• Collaborate and manage the introduction and successful rollout of new services and solutions
• Achieve and maintain Net Promoter Score for Customer Retention as well as Book of Business
• Design and implement a strategic sales plan to expand company\xe2\x80\x99s customer base and increase revenue and profits
• Build and promote long-lasting business relationships by understanding Customer needs and partnering with them
• Provide the required support for the sales team for tender/RFP/RFI process with insights into complex solutions
• Achieve growth and hit the annual commercial targets by managing the RM division of the Commercial Team
• Monitor the monthly, quarterly, annual Target Vs Achievement for RM division and report to Commercial management
• Responsible for monitoring Customer satisfaction surveys and take all actions required to improve Customer Experience
• Negotiate customer contract renewal terms and pricing
• Resolve payment related escalations and maintain a healthy receivables balance with customers

Job Requirements:

• High School Diploma as a minimum, Bachelor\xe2\x80\x99s Degree is preferred
• Information Management related training preferred, but not mandatory
• Business Experience - Minimum 10 Years
• A Minimum of 2 years experience in Team Management
• RM Industry Experience
• Team Management, Contract Negotiation, Pipeline Management, Customer Service
• Knowledge \xe2\x80\x93 Information Management, Technology

Category: Sales Iron Mountain Incorporated, founded in 1951, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world in approximately 50 countries, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts. Providing solutions that include information management, digital transformation, secure storage, secure destruction, as well as data centers, cloud services, and art storage and logistics, Iron Mountain helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a digital way of working. Our Cores Values and Code of Ethics are our north star. They provide a solid base for how we do business and behave every day, so each one of us can experience exceptional. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity. Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE Requisition: J0055411