Collections Officer
Dubai, United Arab Emirates
Job Description
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We are seeking a skilled Collections Officer with education industry experience to join our team. This role entails managing the collection of outstanding tuition fees and debts from both company clients and students. The ideal candidate will possess excellent negotiation skills to effectively communicate with clients and students, establish repayment plans, and ensure compliance with financial policies. Key Responsibilities:
- Engage with both company clients and students to address overdue payments and outstanding debts through various communication channels.
- Utilize strong negotiation skills to establish reasonable repayment plans with clients and students experiencing financial difficulties, while adhering to institutional policies.
- Monitor client and student accounts to identify overdue payments and initiate appropriate collection actions in a timely manner.
- Provide guidance and support to clients and students regarding available financial assistance programs, payment options, and resources.
- Collaborate with other departments, such as Student Services and Client Relations, to resolve payment issues and address client and student concerns effectively.
- Maintain accurate records of all collection activities, including communication logs and payment arrangements.
- Generate regular reports on collection activities, account statuses, and recovery rates for management review.
- Minimum of 2 years of experience in the education industry, specifically in collections, accounts receivable.
- Bachelor\'s degree in Finance, Accounting, Business Administration, or a related field.
- Excellent negotiation skills with the ability to effectively communicate and persuade clients and students.
- Strong understanding of financial aid programs, student loan regulations, and debt collection practices in the education sector.
- Should have strong understanding of Receivables.
- Proficiency in MS Office applications and experience with financial management software.
- How many years of experience do you have with collections softwares ( Tally, CreditForce, Anytime Collect, DebtPayPro, Excel & Google Sheet )
- Please apply only if you are comfortable with the salary range AED 3,000 to 4,000
- collections: 2 years (Required)
- Educational Industry: 2 years (Required)
- Dubai (Required)
- Dubai: Relocate before starting work (Required)
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Job Detail
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Job IdJD1641216
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned