Collections Officer
Abu Dhabi, United Arab Emirates
Job Description
Hiring a collections officer for Abu Dhabi.
Key Responsibilities:
- Daily/monthly receive allocated customers to proceed with collection.
- Check and verify payments status of the allocated customers on the system.
- Perform introduction calls, send emails to the allocated customers.
- Regularly remind customers of a payments due/overdue.
- Influence, negotiate and persuade customers to pay the outstanding payments.
- Follow up with customers for the payments transfer copy, cheque etc.
- Daily update consolidated collection master file with a progress of collection.
- Arrange meetings with customers to assist with their queries, issues, requests, for payments collection.
- Follow up with team leader for discount approval for the customers.
- Coordinate with customer service administrator and cashier to handover payment receipts, transfers
- Attend a daily meeting with team leader to discuss collection progress, issues.
Key Requirements:
- Bachelor degree holder.
- Two to four years of experience as collections officer.
- Customer service orientation & conflict management skills.
- Excellent communication & strong interpersonal skills.
- Should have working knowledge with ERP, CRM systems.
- Ability to persuade, influence and negotiate effectively.
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1440144
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationAbu Dhabi, United Arab Emirates
-
EducationNot mentioned