Collections Officer

Dubai, United Arab Emirates

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Description

Job Summary: Looking for a Collections Officer in Dubai, United Arab Emirates (UAE)

Job Key Details:

Monitor and review accounts receivable aging reports to identify overdue accounts and prioritize collection efforts
Reach out to customers regarding overdue payments
Develop and implement strategies to effectively collect outstanding debts, ensuring compliance with company policies and legal regulations
Maintain accurate and up-to-date records of all collection activities and communications
Communicate professionally and tactfully with customers via phone, email, and written correspondence to address payment discrepancies and negotiate payment plans
Resolve customer inquiries, disputes, and discrepancies related to outstanding invoices, ensuring issues are resolved in a timely manner
Build and maintain strong relationships with clients, addressing their concerns and inquiries promptly
Prepare and present regular reports on collection activities, account status, as well as progress towards targets to management
Evaluate customers\' financial situations and propose suitable payment plans when necessary
Ensure all collection activities adhere to local, state, and federal laws governing debt collection
Provide excellent customer service

Job Qualifications and Experience

The applicant must have at least 1 to 2 years of experience in the same or similar role
Strong communication and negotiation skills
Strong knowledge of collections procedures, credit terms, and relevant regulations
Must have a positive attitude

Application Procedure:

All qualified candidates are encouraged to upload their recently updated CVs

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