Job Description

Collections Officer - ADNOC Group - Abu Dhabi, UAE
Position Overview
The Collections Officer role at ADNOC Group Abu Dhabi focuses on managing customer debt recovery, monitoring credit compliance, and ensuring timely settlement of outstanding accounts. This position supports financial stability by enforcing credit policies, coordinating with internal stakeholders, and maintaining accurate reporting on receivables and defaulters.
Job Details
Country: UAE
City: Abu Dhabi
Industry: Oil & Energy
Function: Collections
Salary: 12000-15000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Role Summary
The Collections Officer is responsible for following up on assigned customer accounts, ensuring adherence to agreed credit terms, and initiating corrective actions in cases of payment default. The role requires regular customer engagement, coordination with internal teams, and accurate reporting to support effective credit and collection management across ADNOC Group operations.
What You'll Do

• Receive and review assigned customer files and collection lists from senior management
• Analyze customer credit facilities and agree on collection strategies with senior stakeholders
• Contact customers through calls and formal visits to discuss outstanding balances
• Explain company credit policies and consequences of delayed or non-payment
• Monitor compliance with agreed credit limits and payment terms
• Initiate immediate corrective actions in case of payment defaults
• Coordinate with customers to resolve missing documentation such as invoices, delivery notes, or credit notes
• Track daily bank statements and identify customer payments for allocation
• Ensure receipts, cheques, and cash payments are correctly processed and allocated
• Manage returned cheques, coordinate with customers, and escalate repeated issues
• Liaise with sales and business unit managers to stay updated on customer profiles
• Identify frequently defaulting customers and recommend action plans
• Prepare weekly, monthly, quarterly, and aging reports on overdue accounts

Ideal Profile

• Bachelor's degree in Accounting, Finance, or a related field
• Minimum 6 years of experience in debt management and credit recovery
• Experience in a service industry or banking environment preferred
• Regional exposure and retail background considered an advantage
• Valid UAE driving license
• Proficiency in Arabic and English
• Strong negotiation, communication, and public relations skills
• High attention to detail with strong reporting and documentation abilities

Why Join Us

• Work within a structured financial governance environment at ADNOC Group
• Competitive tax-free salary with a comprehensive benefits package
• Opportunity to manage high-value corporate and retail accounts
• Exposure to large-scale operations within the UAE energy sector
• Long-term career stability and professional growth opportunities

About the Company
ADNOC Group is a leading integrated energy company headquartered in Abu Dhabi, playing a vital role in the UAE's economic development. Through strong financial discipline, governance, and operational excellence, ADNOC ensures sustainable growth while offering rewarding career opportunities across its diverse business operations.
Job Title Collections Officer - ADNOC Group - Abu Dhabi, UAE
Collections Officer - ADNOC Group - Abu Dhabi, UAE
Position Overview
The Collections Officer role at ADNOC Group Abu Dhabi focuses on managing customer debt recovery, monitoring credit compliance, and ensuring timely settlement of outstanding accounts. This position supports financial stability by enforcing credit policies, coordinating with internal stakeholders, and maintaining accurate reporting on receivables and defaulters.
Job Details
Country: UAE
City: Abu Dhabi
Industry: Oil & Energy
Function: Collections
Salary: 12000-15000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Role Summary
The Collections Officer is responsible for following up on assigned customer accounts, ensuring adherence to agreed credit terms, and initiating corrective actions in cases of payment default. The role requires regular customer engagement, coordination with internal teams, and accurate reporting to support effective credit and collection management across ADNOC Group operations.
What You'll Do

• Receive and review assigned customer files and collection lists from senior management
• Analyze customer credit facilities and agree on collection strategies with senior stakeholders
• Contact customers through calls and formal visits to discuss outstanding balances
• Explain company credit policies and consequences of delayed or non-payment
• Monitor compliance with agreed credit limits and payment terms
• Initiate immediate corrective actions in case of payment defaults
• Coordinate with customers to resolve missing documentation such as invoices, delivery notes, or credit notes
• Track daily bank statements and identify customer payments for allocation
• Ensure receipts, cheques, and cash payments are correctly processed and allocated
• Manage returned cheques, coordinate with customers, and escalate repeated issues
• Liaise with sales and business unit managers to stay updated on customer profiles
• Identify frequently defaulting customers and recommend action plans
• Prepare weekly, monthly, quarterly, and aging reports on overdue accounts

Ideal Profile

• Bachelor's degree in Accounting, Finance, or a related field
• Minimum 6 years of experience in debt management and credit recovery
• Experience in a service industry or banking environment preferred
• Regional exposure and retail background considered an advantage
• Valid UAE driving license
• Proficiency in Arabic and English
• Strong negotiation, communication, and public relations skills
• High attention to detail with strong reporting and documentation abilities

Why Join Us

• Work within a structured financial governance environment at ADNOC Group
• Competitive tax-free salary with a comprehensive benefits package
• Opportunity to manage high-value corporate and retail accounts
• Exposure to large-scale operations within the UAE energy sector
• Long-term career stability and professional growth opportunities

About the Company
ADNOC Group is a leading integrated energy company headquartered in Abu Dhabi, playing a vital role in the UAE's economic development. Through strong financial discipline, governance, and operational excellence, ADNOC ensures sustainable growth while offering rewarding career opportunities across its diverse business operations.
Post Details
Job Start Date
Salary from 12000.00
Salary to 15000.00
Number of Vacancies 1
Location -
Location City Abu Dhabi
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required