Job Description

Job Req Number: 102819
Time Type: Full Time
DSV is truly a global player offering services worldwide and operating in more than 90 countries and having over 160,000 employees, we thrive within an international network of partners and agents. Every day, we aim to open many opportunities for you to develop your career on an international scale, promoting Customers First, Best performance & True Collaboration - we are OneDSV!
The Cluster lead is responsible for driving the talent and learning agenda across multiple business units or geographies within the cluster MENA. This role ensures the effective design, delivery, and measurement of learning interventions, talent management processes, and leadership development programs aligned with business priorities.
Reporting Line:
Report to: Regional, Talent & Development, MENA
Locations: Dubai, UAE
Direct subordinates: Yes
Key Responsibilities
Strategic Alignment & Cluster Representation

• Implement and uphold global Talent, Performance, and Learning frameworks within the cluster, ensuring alignment with corporate vision and business needs.
• Act as a strategic partner to country P&O and P&O Business Partners (P&OBPs), ensuring T&D solutions meet local and cluster priorities.
• Represent the cluster's requirements, progress, and insights into the Regional T&D Lead, providing regular feedback and implementation updates.
• Cascade global and regional communications, priorities, and initiatives throughout the cluster.
• Contribute to the development of global CoE solutions, sharing best practices and practical insights from the cluster.

Talent & Performance Management

• Drive the implementation of global Talent and Performance strategies across the cluster.
• Lead talent reviews, succession planning, and high-potential identification processes in alignment with global frameworks.
• Support adoption of global tools and processes (e.g., People Surveys, diagnostics, performance appraisals, succession planning).
• Foster a high-performance culture by ensuring consistent execution of performance management processes, goal setting, and calibration.
• Coach leaders to effectively manage performance, deliver feedback, and drive accountability.
• Support countries in building succession pipelines and development plans for critical roles.
• Promote internal mobility and retention strategies for high-potential talent.

Leadership Development & Learning

• Oversee the roll-out of global leadership development programs and learning initiatives across the cluster.
• Drive adoption of learning tools, platforms, and methodologies that enhance leadership and employee development.
• Ensure alignment between global learning offers and cluster capability-building needs.
• Promote learning initiatives through effective communication, registration support, and engagement activities.
• Monitor and report on learning participation, impact, and effectiveness within the cluster.

Team Leadership

• Lead, coach, and develop the Cluster Talent & Development team, fostering collaboration and continuous learning.
• Build a strong, connected T&D community across countries in the cluster, ensuring knowledge sharing and alignment.
• Role-model enterprise leadership behaviors and champion a value-driven, inclusive culture.

Qualifications & Experience

• Minimum of 5 years of HR or People & Organization (P&O) experience with demonstrated expertise in Talent and Performance Management.
• Proven success working in multinational and matrix organizations, managing diverse stakeholder groups across regions.
• Hands-on experience with global P&O tools, systems, and processes.
• Strong project management capabilities with a focus on execution, delivery, and stakeholder alignment.
• Excellent communication skills in English (both written and verbal).
• Bachelor's or Master's degree in Human Resources, Business Administration, or a related field; advanced degrees or professional certifications (e.g., CIPD, SHRM) are an advantage.
• Skilled in the design and facilitation of workshops, training programs, and development sessions.

DSV - Global Transport and Logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
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Job area: Development
Cluster lead, Talent & Development, MEA
Dubai

Skills Required