Clinic Lead

Dubai, DU, AE, United Arab Emirates

Job Description

About Fakeeh University Hospital

Fakeeh University Hospital delivers the best possible outcomes for its patients through smart technology and academic strengths. Built on an integrated healthcare model, the hospital brings you the legacy of over four decades of compassionate care - drawn from the renowned Fakeeh Care group based in Saudi Arabia.



Fakeeh University Hospital is made up of like-minded healthcare providers, working towards a common goal, which is, delivering quality healthcare to people all around the world. Our passionate staff members have years of experience within and outside the country.



Fakeeh University Hospital is a digital hospital, having fully integrated electronic medical records, supporting improvements to the quality and efficiency of healthcare services for patients and the community at large. Additionally, we operate an efficient emergency department



Job Profile:



Customer Service Team Lead should have excellent communication Skills, good strategic thinking, well organized, and target oriented.

Job Responsibilities:

Role & Responsibility Customer Service and Communication Quality & Accuracy Attitude & Willingness Education:



Graduation Experience:



Excellent English verbal/written communication skills.



Exposure to / experience with customer service principles



Knowledge of Arabic desirable.



Computer literacy



Medical Terminology / or exposure to medical environment



Previous cashiering experience



Exposure to / experience with CQI / JCI principles



Minimum of 2-3years experience as Customer Service Supervisor



Skills: Competencies:



Continuos Learning and Development

Customer Service

Problem Solving

Supervising Operations

Supervising People

Taking Responsibility

Teamwork

Valuing Diversity

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Job Detail

  • Job Id
    JD1914161
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, DU, AE, United Arab Emirates
  • Education
    Not mentioned